From the Founders

A Letter from Totaga: Our Commitment to Transparency and Customer Satisfaction

At Totaga, we're want to making smart home living easier, more affordable, and accessible to everyone. As we continue to grow and expand our product offerings, we want to take a moment to be open and honest with you about how we do business.

Dropshipping: A Key Part of Our Operations

As a smart home technology company, we're constantly on the lookout for innovative ways to bring top-notch products to your doorstep. One way we achieve this is through dropshipping. This means that when you place an order with us, we work directly with our suppliers to have your product shipped straight to you. We do not always hold the inventory directly.

While this approach can sometimes result in longer shipping times compared to traditional inventory-based models, we're committed to ensuring that the benefits far outweigh any minor inconvenience. By leveraging the power of dropshipping, we're able to:

  • Offer a wider range of products at competitive prices
  • Provide fast and flexible inventory management
  • Reduce our environmental impact through reduced packaging and transportation

Shipping Times: What You Can Expect

As mentioned earlier, our dropshipping model can sometimes lead to longer shipping times. We understand that this might be a concern for some customers, so we want to give you a clear idea of what to expect.

Typically, our shipping times range from 7-14 business days to the UK. If there are any delays or issues with your shipment, we'll be in touch with you promptly and work to resolve the issue as quickly as possible.

Our Mission: Providing the Best Price Possible

At Totaga, our ultimate goal is to become the go-to destination for all your smart home needs. To achieve this, we're dedicated to providing the best price possible on every product we offer.

We do this by:

  • Negotiating direct deals with manufacturers
  • Streamlining our operations to reduce costs
  • Passing the savings on to you, our valued customers

Your Satisfaction: Our Top Priority

While we're committed to transparency and honesty in our business practices, your satisfaction is our top priority. If you have any concerns or issues with your order, please don't hesitate to reach out to us. We're here to listen, respond promptly, and work tirelessly to resolve any problems that may arise.

A Home for All Your Smart Home Needs

As we continue to grow and evolve, we want to thank you for being part of the Totaga community. Our team is dedicated to providing a seamless shopping experience, exceptional customer service, and unparalleled value on every product we offer.

We're proud to be your one-stop-shop for all your smart home needs, and we look forward to serving you for years to come.

Stay Connected with Totaga

To stay up-to-date on the latest news, promotions, and product releases from Totaga, follow us on social media or sign up for our newsletter. We're always here to help and appreciate your feedback and suggestions.

Thank you again for choosing Totaga as your trusted partner in smart home living.